100% Satisfaction Guarantee – for 12 Months!

Our Service Technicians are highly trained and professional. We will guarantee your satisfaction with their performance from the moment they arrive at your home. If you are not completely satisfied with their courteousness, professionalism, appearance or technical ability, we will promptly address and perform to your complete satisfaction or we will refund your service call fee.

Installation Workmanship HVAC Guarantee

natelogo_colorOur installation technicians are the best in skill, attitude and workmanship. They’ll care for your home and complete the job with speed and precision. They wear floor savers, clean up
when they are finished and take personal responsibility for your satisfaction. If when they have finished in your home, they have not performed in accordance with these high standards we will refund whatever amount of the labor purchase you feel to be fair.


Our Commitment to Quality

  1. A+ Rating with Better Business Bureau

  2. NATE Certified Installation & Service Technicians

  3. Every Residential job is reviewed by a NC State License Holder

  4. Every piece of Residential Equipment is covered by the Good Housekeeping Seal of Approval – “A 2 Year Buyer’s Protection Warranty”

Our Commitment to Integrity

You will be confident to know each and every Patterson employee that enters your home or business has passed our vigorous screening process.  We only employ technicians that have passed a thorough background check and adhere to our “Drug Free” workplace policy.  Rest assure that every Patterson employee will treat your home or business with respect.  Good People provide Great Service! Guaranteed!